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Client Service Representative

2 months ago

Kingston, Australia Kieser Australia Full time
About the Role

We are seeking a highly motivated and enthusiastic Client Advisor to join our Kingston team. As a Client Advisor, you will play a vital role in welcoming our clients with enthusiasm and care, ensuring a seamless experience from the moment they step into our clinic.

Key Responsibilities
  • Coordinate client appointments and manage our electronic clinic diary with precision and attention to detail.
  • Process client payments efficiently and accurately, ensuring a smooth transaction experience.
  • Promote our products and services, highlighting the benefits and value we offer to our clients.
  • Conduct membership consults, providing personalized advice and guidance to our clients.
  • Provide administrative support to our leadership and clinical team, ensuring seamless communication and collaboration.
  • Respond to client inquiries and resolve any issues or concerns in a timely and professional manner.
Requirements
  • Valid working rights in Australia.
  • First Aid & CPR Certification.
  • National Police Check.
Desirable Qualifications
  • Minimum 2-3 years relevant work experience.
  • Finance/accounting work experience.
What We Offer
  • Complimentary access to our strength and conditioning facility, plus concessional fees for family members.
  • Comprehensive induction and ongoing professional development opportunities.
  • Career pathways within Kieser Australia.
  • A Wellbeing Program to support your physical and mental health.
  • 12 weeks paid parental leave for primary carers.
About Us

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.