Senior Patient Care Manager

2 weeks ago

Logan City, Queensland, Australia beBeeCare Full time $70,000 - $85,000
Care Coordinator Position

Right at Home is a leading provider of quality in-home care. Our mission is to improve the quality of life for those we serve; ensuring the right care, right at home.

We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability including NDIS participants.

Our services help clients to remain safe and independent in their homes.

We are seeking an experienced, enthusiastic and highly motivated Care Coordinator to coordinate, manage and administer the delivery of care services to our clients.

Key Responsibilities:

  • Manage a client load of 30-40 clients.
  • Be the main point of contact for our clients for everything from rostering, budgets, purchases and more.
  • Be the main point of contact for care staff in regard to training, guidance and technical advice.
  • Be a leader within the organization and a role model for the team.
  • Provide nursing support to our clients (for EN's & RN applicants only).
  • Advocate for your clients for all matters.
Why Choose Right at Home?
  • Competitive salary based on experience and qualifications.
  • Periodic performance bonuses distributed throughout year.
  • Company phone and laptop.
  • A friendly, supportive team who are passionate about the industry.
  • Use of a company car for all work related travel through the week.
Qualifications and Skills
  • Either:
    • Cert III/Cert IV (Aged/Disability Care) OR
    • Registered Nurse (RN) with current AHPRA registration OR
    • Enrolled Nurse (EN) with current AHPRA registration
  • Experience within the aged care/disability/mental health in community setting
  • Understanding of Aged care & Disability standards and consumer directed care
  • First Aid, current CPR and National police check
  • Working with children Blue Card (or willingness to obtain)
  • Drivers licence - Australia
  • High level of computer literacy and understanding of technology
  • Understanding of clinical governance and continuous improvement
  • Possess a 'can-do' positive attitude and work well in a team environment
  • Ability to problem solve and think quickly under pressure
  • Ability to multitask with a strong attention to detail while keeping calm and focused
  • Excellent customer service skills with exceptional verbal and written communication skills
Preferred Skills

Preferred Skills:

  • Previous experience with rostering is highly desirable
  • Experience with Microsoft Word and Excel
  • An outgoing personality with high energy levels, good communication skills and personable telephone manner
  • Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisation
  • Sound knowledge and understanding of home care services and guidelines

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