Store Manager

2 weeks ago


Melbourne, Victoria, Australia Brand Collective Full time
About the Role

We are seeking an exceptional Store Manager to lead our dynamic team at Review Myer Chadstone. As a seasoned retail leader, you will be responsible for driving sales growth, delivering excellent customer service, and inspiring a diverse team of fashion enthusiasts.

Key Responsibilities
  • Build and drive a customer-led culture through leading by example and delivering excellent service standards
  • Inspire and mentor a diverse team of fashion enthusiasts to reach sales targets – celebrate the wins and encourage the team to be proud of their efforts
  • Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
  • Ensure store presentation is immaculate through visual merchandising
  • Take a proactive approach in loss prevention management i.e. stock shrinkage
  • Effectively manage rosters to ensure they are costed within budget
  • Recruit, select and train like-minded team members
  • Ensuring the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)
Requirements
  • Retail leadership/management experience
  • Passion for creating a memorable service experience for our customers
  • Experience in training, coaching and mentoring team members
  • Experience in driving and exceeding KPI's
  • Experience with stock control and visual merchandising
  • Effectively managed rosters and wage control
  • Excellent time management skills
  • Commitment to continuous improvement and learning
  • Comfortable communicating with stakeholders at all levels
What We Offer
  • Generous discounts for you and your family across Brand Collective's entire stable of brands
  • Attractive sales incentives
  • Regular team and individual incentives and rewards based on KPI achievement
  • Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
  • Employee Assistance Program with free access to Mental Health Professionals for when times are tough
  • Opportunities for career progression as our staff are also supported and strongly encouraged

We are part of the iconic Brand Collective network, which is committed to an inclusive and social team experience and rewards beyond the traditional. We value diversity and inclusion in all forms, thus hire based on capability and performance.



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