Cancer Care Administrative Specialist

7 days ago


Melbourne, Victoria, Australia Icon Cancer Centre Australia Full time

About the Role:

We are seeking a highly skilled and dedicated Medical Receptionist to join our team at Icon Cancer Centre Warrnambool on a casual basis. As a key member of our administration team, you will be responsible for providing exceptional patient care and being the first point of contact for our clients.

Key Responsibilities:

  • Welcome patients, collect and enter personal details
  • Schedule appointments
  • Answer telephone calls and respond to enquiries
  • Maintain a high level of attention to detail and commitment to quality
  • Process patient billing and banking
  • Monitor and assess the administration care path of all patients
  • Maintain and manage patient information
  • Possess basic knowledge of medical terminology
  • Possess basic knowledge of Medicare and DVA claims
  • Support Icon's WHS Officers and committees to effectively carry out their responsibilities
  • Model and promote Icon's vision and values

Requirements:

  • Experience in a similar role within the Healthcare industry
  • Experience with Medicare, DVA and Private Health
  • Excellent organisational and time management skills
  • Ability to work in a fast-paced environment
  • Ability to communicate clearly both verbally (face-to-face and telephone) and written
  • Ability to use computer systems – competence required in Word and Excel
  • Demonstrate excellent client service skills
  • Ability to work autonomously, or as part of a team

Benefits:

We offer a competitive remuneration package, including a salary range of $50,000 - $60,000 per annum, depending on experience. We also offer opportunities for development and progression within the company. Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible.

About Us:

Icon Cancer Centre Australia is Australia's largest integrated provider of cancer care, with a growing reach in New Zealand, Asia, and the United Kingdom. We bring together all aspects of quality cancer care, including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy, and compounding, to deliver a truly integrated, end-to-end seamless service for cancer patients.


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