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Front-of-House Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $23,000 - $44,000

Exceptional Customer Experience Specialist

Crafting memorable moments for our customers is at the heart of everything we do. Our goal is to deliver an outstanding experience with every interaction, ensuring that our guests feel valued and appreciated.

We're seeking a highly skilled and passionate individual to join our front-of-house team as a customer experience specialist. The ideal candidate will be dedicated to providing exceptional service, sharing their knowledge of our products, and upholding the highest standards of quality and safety.

The Ideal Candidate:

  • A charismatic and energetic individual with 2+ years of experience in hospitality
  • Friendly and outgoing personality with excellent communication skills
  • A positive attitude with genuine customer focus and attention to detail
  • Strong knowledge of food and beverages, with a desire to expand their expertise
  • Availability to work weekdays and weekends, including flexible scheduling

Responsibilities:

  • Provide exceptional customer service, greeting and welcoming customers, sharing product knowledge, and making recommendations
  • Handle customer inquiries, feedback, and complaints professionally and efficiently
  • Operate the POS system accurately and efficiently
  • Maintain a clean and organized storefront, ensuring visually appealing displays and well-stocked products

What We Offer:

  • A competitive hourly rate ($23-$44), including weekend loading
  • A dynamic and supportive team environment
  • The opportunity to expand your skills and knowledge in a rapidly evolving industry

If you're passionate about delivering unforgettable customer experiences, we'd love to hear from you. Please submit a cover letter detailing your interest in this role and a copy of your CV.