Gaming Tray Attendant

7 days ago

Chester Hill, New South Wales, Australia Chester Hill RSL Full time
About the Role

The Gaming Tray Attendant role at Chester Hill RSL is a key position that provides exceptional customer service to patrons in the gaming area. As a Gaming Tray Attendant, you will be responsible for delivering a high level of service, ensuring that all areas of the gaming floor are clean and tidy, and providing a safe and healthy work environment.

Key Responsibilities
  • Undertake general waiting duties, including serving food and beverages to patrons.
  • Provide tray service for food and beverages, ensuring that all orders are accurate and delivered promptly.
  • Supply, dispense, or mix liquor in accordance with club policies and procedures.
  • Ensure that all areas of the gaming floor are kept clean, neat, and tidy at all times, including the general pickup of glasses, cups, and plates.
  • Perform cleaning duties in areas including but not limited to toilets, drink stations, smoking terraces, walkways, and carpeted areas.
  • Handle general customer enquiries and provide a high level of customer service.
  • Ensure that all chairs and gaming stools are pushed in and are in order at all times.
  • Follow cash handling procedures and adhere to workplace policies and procedures.
  • Participate as part of a team providing services to patrons and contribute to a positive and inclusive work environment.
  • Provide a safe and healthy work environment through the application of recognised occupational health and safety practices.
  • Perform all duties consistent with the vision, mission, values, and policies of the club and statutory requirements.
Requirements
  • Current NSW Competency Card (RSA & RCG)
  • School certificate (or equivalent)
  • Well-developed communication and interpersonal skills
  • Impeccable grooming
  • Full availability to work a flexible roster, which includes days, nights, and weekends
  • Ability to work standing and walking for a minimum of 5 hours continuously
  • To adhere to club policies at all times
  • Ability to work independently and as part of a team
  • Good command of both written and spoken English
  • Excellent customer service skills
  • A current Police Clearance certificate
Desirable Qualifications
  • Demonstrated experience in applying Occupational Health and Safety initiatives in a workplace
  • Ability to show initiative and judgement in the workplace
  • Ability to speak a second or multiple languages
  • Current Certificate in Food Handling
  • Drivers Licence
  • Reliable transport

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