Service Coordinator

1 month ago


Ryde, Australia Oryx People Automotive Full time
About the Role

The Service Coordinator will play a crucial role in supporting the Service Manager and customers to deliver exceptional customer experiences.

This is an exciting opportunity to join a leading technology company in fleet management solutions and be part of a vibrant team relocating to new premises in Macquarie Park.

Key Responsibilities
  • Triage and manage inbound service and support requests from customers.
  • Provide timely and effective support to customers and technicians via phone and email.
  • Coordinate the allocation of new installation and field-service work to technicians and subcontractors.
  • Assist the Service Manager in monitoring work in progress and ensuring timely completion.
  • Plan and liaise with customers to schedule installations and services.
  • Administer completed worksheets and invoices.
  • Ensure technicians have necessary documentation and information prior to site visits.
  • Monitor inventory and stock levels of technicians and subcontractors.
  • Manage information within the CRM system.
  • Process invoices and sales administration.
About You
  • HSC or trade certifications are desirable.
  • At least 1-2 years of customer service experience is required.
  • Experience with NetSuite is highly regarded.
  • Strong knowledge of Microsoft Office Suite is essential.
  • Excellent attention to detail and time management skills are necessary.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for growth and development.
  • A collaborative and supportive work environment.

  • Service Coordinator

    3 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    {"title": "Service Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Oryx People Automotive. As a Service Coordinator, you will play a critical role in supporting our Service Manager and customers to provide exceptional customer experiences.Key Responsibilities:Triage and...

  • Service Coordinator

    4 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a crucial role in supporting the Service Manager and customers to deliver exceptional customer experiences.Key Responsibilities:Triage and resolve customer inquiries and service requests in a timely and professional manner.Coordinate with technicians and subcontractors to ensure efficient allocation of work and...

  • Service Coordinator

    2 months ago


    Ryde, Australia Oryx People Automotive Full time

    {"title": "Service Coordinator", "content": "About the RoleThe Service Coordinator will play a key role in supporting the Service Manager and customers to deliver exceptional customer experiences.Responsibilities include:Triage of inbound service and support requests from customers.Answering incoming phone calls and queries from customers and...

  • Service Coordinator

    3 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleWe are seeking a highly skilled Service Coordinator to join our team at Oryx People Automotive. As a Service Coordinator, you will play a critical role in supporting our Service Manager and customers to deliver exceptional customer experiences.Key ResponsibilitiesTriage and manage inbound service and support requests from customers.Provide...

  • Service Coordinator

    4 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleWe are seeking a highly organized and customer-focused Service Coordinator to join our team at Oryx People Automotive. As a key member of our service team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesTriage and respond to customer inquiries and service requests in a timely...

  • Service Coordinator

    3 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a key role in supporting the Service Manager and customers to deliver exceptional customer experiences.Responsibilities include:Triage of inbound service and support requests from customersAnswering incoming phone calls and queries from customers and techniciansAllocation of new installation and field-service...

  • Service Coordinator

    2 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a key role in supporting the Service Manager and customers to deliver exceptional customer experiences.Responsibilities include:Triage of inbound service and support requests from customersAnswering incoming phone calls and queries from customers and techniciansAllocation of new installation and field-service...

  • Service Coordinator

    6 days ago


    Ryde, Australia Oryx People Automotive Full time

    About the role:The Service Coordinator will support the Service Manager and customers to provide the best possible customer experience.Key responsibilities include:Triage of inbound service and support requests from customers.Answering incoming phone calls and queries from customers and technicians.Allocation of new installation and field-service work to...

  • Service Coordinator

    1 month ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a crucial role in supporting the Service Manager and customers to deliver exceptional customer experiences.This is an exciting opportunity to join a vibrant team relocating to new premises in Macquarie Park and be part of a leading technology company in fleet management solutions.Key ResponsibilitiesTriage and...

  • Service Coordinator

    2 weeks ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a crucial role in supporting the Service Manager and customers to deliver exceptional customer experiences.Responsibilities include:Triage of inbound service and support requests from customers.Responding to incoming phone calls and queries from customers and technicians.Allocation of new installation and...

  • Service Coordinator

    1 month ago


    Ryde, Australia Oryx People Automotive Full time

    About the RoleThe Service Coordinator will play a crucial role in supporting the Service Manager and customers to deliver exceptional customer experiences.This is an exciting opportunity to join a vibrant team relocating to new premises in Macquarie Park, where you will have the chance to work with a leading technology company in fleet management...

  • Service Coordinator

    5 months ago


    North Ryde, Australia Achieve Australia Full time

    North Ryde Location - Not For Profit Salary Sacrificing - Opportunity to grow in a large NFP in the Disability Sector **Purpose of the role** The Service Coordinator role will coordinate services and lead practice at a site level, providing supervision, on the ground role-modelling, coaching and support for staff as well as supports to the clients,...


  • North Ryde, Australia Achieve Australia Full time

    North Ryde location - 12 months contract - Salary packaging options Are you looking for a new role in Human Resources? The Employee Services Coordinator is responsible for coordinating and actioning HR lifecycle administration processes to ensure a positive experience for all employees and stakeholders. As HR Coordinator, you will have a keen eye for...


  • North Ryde, Australia Achieve Australia Full time

    Macquarie Park location - Leadership position - Salary packaging available **Purpose of the role** The Service Coordinator role will coordinate services in our Macquarie houses and lead practice at a site level, providing supervision, on the ground role-modelling, coaching and support for staff as well as supports to the clients. **Why join team...

  • Care Coordinator

    2 weeks ago


    Ryde, Australia Calvary Care Full time

    About the RoleWe are seeking a skilled Care Coordinator to join our team at Calvary Care. As a Care Coordinator, you will be responsible for delivering person-centered care to our clients, ensuring their needs are met and their lives are improved.Key ResponsibilitiesDevelop and implement care plans that meet the unique needs of each clientCoordinate and...


  • North Ryde, Australia Greencross Pet Wellness Company Full time

    **Company Description** Greencross is Australia’s largest integrated pet wellness organisation; with a network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets. We are looking for team members who achieve outstanding results,...


  • Ryde, Australia sharonbennie Full time

    Job Opportunity: Project Sales AssistantWe are seeking a highly motivated and organized Project Sales Assistant to join our team in Inner West Sydney. As a key member of our sales team, you will be responsible for coordinating inspections, settlements, and customer service responsibilities.Key Responsibilities:Coordinate inspections and settlements, ensuring...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    We are seeking a highly motivated and customer-focused Membership Coordinator to join our team at Next Gen Health & Lifestyle Clubs. In this role, you will be responsible for managing all aspects of member retention and providing exceptional customer service to our valued members.About the RoleAs a Membership Coordinator, you will be the primary point of...


  • Ryde, Australia Next Gen Health & Lifestyle Clubs Full time

    We are seeking a highly motivated Membership Coordinator to join our team at Next Gen Health & Lifestyle Clubs. As a key member of our club, you will be responsible for delivering exceptional member experiences and driving membership retention.About the RoleIn this full-time position, you will be responsible for:Managing membership administration, including...


  • Ryde, Australia sharonbennie Full time

    Job Opportunity: Project Sales AssistantWe are seeking a highly motivated and organized Project Sales Assistant to join our team in the Inner West of Sydney. As a key member of our sales team, you will be responsible for providing exceptional customer service, coordinating sales activities, and supporting the sales team in achieving their targets.Key...