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Patrol Officer

2 months ago


Townsville, Queensland, Australia Townsville City Council Full time
About the Role

This position plays a critical role in ensuring the community's safety and well-being by taking appropriate compliance and enforcement action on any breaches. The successful candidate will participate in coaching, mentoring, and training to develop the necessary skills and knowledge to effectively address non-compliance.

Key Responsibilities
  • Work within the Regulation Team to ensure flexibility in resource allocation and achieve outcomes across the unit, teams, and council.
  • Assist with the implementation of an unregistered animal survey of the Townsville area.
  • Build and maintain key working customer to supplier relationships.
  • Deliver efficient and effective patrol services to ensure consistent presence within the community.
  • Investigate customer enquiries and implement corrective actions or advice where appropriate.
About You

We are seeking an individual with the following qualifications and experience:

  • Cert III in an investigatory, regulatory, or local government discipline or the ability to acquire.
  • Current unrestricted Queensland 'C' class driver's license.
  • Child Suitability (Blue Card) or ability to obtain.
  • Intermediate skills in Microsoft applications.
  • Experience in Technology One, software applicants or other similar local government business management systems.

You will be required to demonstrate investigation skills, including gathering and presenting evidence, and have experience in making sustainable, subjective assessments relating to investigations using experience and training. Advanced interpersonal, written, oral, organisational, and communication skills are also essential.

What We Offer
  • 17.5% annual leave loading.
  • Up to 5 weeks annual leave.
  • Up to 3 weeks Personal/Carers Leave.
  • 14 weeks paid Parental Leave.
  • Domestic and Family Violence Leave.
  • Natural Disaster Leave.
  • Long Service Leave available pro rata after seven years.
  • Up to 13.5% Superannuation employer contribution for contributing members.
  • Salary Sacrifice opportunities.
  • Learning and Development opportunities.
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities.
  • Employee Loyalty Program offering discounts at selected local businesses.
  • Employee Assistance Program.
  • Active Family Social Club.
  • Flexible working arrangements.

Townsville City Council is committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds are encouraged to apply.