Senior Resilience Strategist

Job Summary

We are seeking an experienced Senior Resilience Strategist to lead the development and implementation of a robust business resilience framework.

The successful candidate will play a crucial part in safeguarding the long-term sustainability and resilience of our Health Services division and its service lines.

The role requires strengthening the integrity, governance, and operational risk management across our division. This includes proactively identifying, managing, and responding to risks and issues, while providing expert guidance and leading change initiatives with clear strategic implications.

Key Responsibilities

• ">
• Develop and lead the design and execution of a fit-for-purpose business resilience framework that aligns with our commercial strategy and supports sustainable growth.">
• Translate strategic goals into clear operating procedures, reporting dashboards, and governance tools to manage risk, ensure integrity, and support uninterrupted service delivery across the portfolio.">
• Represent us as a key thought leader, staying across market changes and advising on strategic risks and resilience themes that impact commercial performance.">
• Support business teams to identify, assess, and manage risks across all dimensions of business resilience, including those related to operations (e.g., developing, testing, and evolving BCPs), service delivery, governance, continuity planning, and customer impact.">
• Ensure a Health Services view of current status across all service lines, to allow for prioritization of risk and escalation/further input as required.">
• Provide guidance and support to embed and continue to evolve first-line risk ownership and integrity practices across our Health Services businesses.">
• Proactively identify opportunities to improve systems, controls, and operating models to strengthen resilience and drive commercial efficiency.">
• Initiate and lead change initiatives with measurable improvement to business continuity, risk mitigation and management, or service delivery, while ensuring accountability remains with the business.">
• Lead the design and operation of business resilience governance forums, ensuring clear oversight of key obligations, decisions, and issues at both the Health Services and service line level.">
• Support the preparation of reporting for internal stakeholders, executive teams, and external clients on business resilience and integrity matters.">

Requirements

To succeed in this role, you will be a seasoned senior professional with in-depth experience in resilience, risk, legal, or governance roles within a large organization. Ideally, you will have experience in healthcare, financial services, or other highly regulated sectors.

We are seeking someone who is detail-oriented, with strong commercial and risk acumen, strategic thinking, and a demonstrated ability to operate at a senior level across complex environments. With outstanding leadership and stakeholder management skills, you will have a proven ability to collaborate, influence, and lead cross-functional teams.

With a deep knowledge of operational risk frameworks, you will have had experience in translating these into business-embedded controls and using them to enable balanced decision-making. You will be highly solutions-focused and a trusted advisor to your stakeholders.

If you also bring high integrity, excellent written and verbal communication skills, and the motivation to lead by example, we would love to hear from you.

About the Role

This is an exciting opportunity to join our team and contribute to the development of a world-class business resilience framework.

You will be working closely with our commercial function to identify and mitigate risks, and develop strategies to drive commercial efficiency and growth.

As a Senior Resilience Strategist, you will have a significant impact on our business, and we are looking for someone who is passionate about making a difference.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.

Our team is collaborative and dynamic, and we are committed to supporting our employees in their personal and professional growth.

We are an equal opportunities employer, and we welcome applications from diverse candidates.