Senior Care Professional

7 hours ago

Melbourne, Victoria, Australia beBeeCare Full time $80,000 - $100,000
Home and Community Care Specialist

The Home and Community Care Specialist plays a vital role in delivering quality care to our clients, coordinating all allocated activities and ensuring high-quality consumer-directed care is delivered within statutory requirements.

Key Responsibilities:
  • Recruit, train, and quality control carers and related systems and processes.
  • Manage inside sales enquiries, develop relationships with clients and their families.
  • Coordinate client/participant-related activities, ensuring a positive and professional experience.
  • Monitor operational performance, interpreting health policies and regulations.
Client/Participant Focus:
  • Deal with disabled, seniors, and vulnerable customers and their families daily, handling information requests, feedback, general enquiries, and complaints.
  • Serve as a liaison between referral sources, families, carers, and administrative staff members.
  • Ensure all client/participant contact is managed empathetically, friendly, interested, and patient.
  • Use superior interpersonal communication skills for respectful engagement, active listening, and problem-solving.
Administrative Functions:
  • Interpret health policies and regulations for carers and nursing staff.
  • Ensure compliance with local and state regulatory agencies.
  • Implement and maintain operating systems, including policies, procedures, and service conditions.
  • Manage the recruitment, training, and retention of the Care Team.
Business Functions:
  • Manage client services enquiries, enter inside sales enquiries into the CRM system.
  • Assist management with establishing and implementing an appropriate model of In-home Care.
  • Represent the organisation at conferences, health fairs, and other community service functions.
Educational Qualifications:
  • Certificate III in Aged Care or Individual Support or Community Care (or higher qualification in a relevant discipline).
  • Relevant tertiary qualification (Aged Care, Management) – Desirable.
Experience:
  • Knowledge of the aged care industry/issues or Community In-Home Care.
  • Previous experience in Aged Care or a related discipline – Desirable.
Skills, Knowledge, and Abilities:
  • Establish and maintain effective communication and harmonious working relationships.
  • Update knowledge and skills by pursuing continuing professional development.
  • Time management and organisational skills.
  • Ability to develop/implement and evaluate organisational and client-focused documentation and systems.
Key Selection Criteria:
  • Appropriate qualifications and a demonstrated commitment to the Aged Care Sector and Home and Community Care environment.
  • Australian Federal Police Clearance Certificate.
  • Driver's License and comprehensively insured dependable private vehicle.

  • Senior Care Professional

    5 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $40,000 - $70,000

    Senior Care Professional JobWe are seeking a dedicated and compassionate Senior Care Professional to provide exceptional care and support to seniors in their homes. Our ideal candidate will be a caring and empathetic individual who is passionate about enhancing the lives of our clients.About the RoleThe Senior Care Professional will be responsible for...

  • Senior Care Professional

    2 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $60,000 - $72,000

    Senior Care ProfessionalThe role of a Senior Care Professional is to provide exceptional support and care to residents in a residential setting. This involves working closely with the care team to develop and implement personalized care plans that cater to each resident's unique needs, preferences, and strengths.The successful candidate will possess...

  • Senior Care Partner

    4 hours ago

    Melbourne, Victoria, Australia Fronditha Care Full time

    OverviewJoin to apply for the Senior Care Partner role at Fronditha Care.About Fronditha Care: Fronditha Care is an award-winning not-for-profit aged care provider, specialising in providing culturally sensitive aged care for people of all backgrounds for more than 46 years. We provide a wide range of aged care services and programs to support elders and...

  • Senior Care Partner

    1 hour ago

    Melbourne, Victoria, Australia Fronditha Care Full time

    OverviewJoin to apply for the Senior Care Partner role at Fronditha Care.About Fronditha Care: Fronditha Care is an award-winning not-for-profit aged care provider, specialising in providing culturally sensitive aged care for people of all backgrounds for more than 46 years. We provide a wide range of aged care services and programs to support elders and...

  • Senior Care Professional

    3 days ago

    Melbourne, Victoria, Australia beBeeCare Full time $90,000 - $110,000

    Senior Care Coordinator RoleWe are seeking an experienced Senior Care Coordinator to play a pivotal role in supporting our operational team and working closely with care providers to provide administrative support and ensure smooth daily operations.Key Responsibilities:Team Support: Provide guidance, training, and support to the care coordination team as...

  • Care Professional

    23 hours ago

    Melbourne, Victoria, Australia Hazel Home Care Full time

    South East Melbourne- Care Professional**Who am I?**I am a passionate person who loves working in an engaged and supportive environment to deliver amazing service and care to customers as part of a team. I have high empathy which enables me to understand the needs of our customers and to provide a service that exceeds their expectations. I am motivated to...

  • Care Professional

    1 day ago

    Melbourne, Victoria, Australia Hazel Home Care Full time

    North Melbourne- Care Professional**Who am I?**I am a passionate person who loves working in an engaged and supportive environment to deliver amazing service and care to customers as part of a team. I have high empathy which enables me to understand the needs of our customers and to provide a service that exceeds their expectations. I am motivated to add...

  • Care Professional

    16 hours ago

    Melbourne, Victoria, Australia Hazel Home Care Full time

    **Role Description**The **Care Professional** role is responsible for delivering quality care and supports to older people so they can remain living at their home. You are a kind and caring person who is also practical and can get things done. You will be working in customers home to support them to live the way they want. You are approachable and love...

  • Senior Geriatric Care Professional

    2 days ago

    Melbourne, Victoria, Australia beBeeGeriatric Full time $150,000 - $180,000

    Job OverviewWe are seeking a dedicated Senior Geriatric Care Professional to join our team. This role involves providing high-quality person-centered care to patients with geriatric syndromes.The successful candidate will work collaboratively in a multi-disciplinary team to manage patient health conditions and disabilities, supervise and teach junior medical...

  • Senior Health Care Professional

    1 week ago

    Melbourne, Victoria, Australia beBeeOccupationalTherapist Full time $84,400 - $144,000

    Job DescriptionWe are seeking a highly skilled and experienced Occupational Therapist to lead our dedicated team in providing exceptional therapy services to clients. As a senior Occupational Therapist, you will play a crucial role in overseeing assessments and developing innovative solutions for clients preparing to set up their new homes.You will work...