Career Opportunity: IT Infrastructure Specialist

2 days ago

Shire Of Gingin, Australia beBeeITspecialist Full time $60,000 - $89,500
IT Infrastructure Specialist

We are seeking a highly skilled IT Infrastructure Specialist to join our team. The successful candidate will be responsible for monitoring and maintaining all IT systems, focusing on specific computer networks, databases, or systems administration.

The ideal candidate will have experience in technical research and development, enabling continuing innovation within the organization. They will participate in troubleshooting, diagnosing, and repairing desktops, laptops, servers, and peripherals.

The selected individual will identify and replace faulty components such as RAM, hard drives, power supplies, and motherboards. They will also provide accurate root cause analysis for recurring or complex issues.

Key Responsibilities:
  • Hardware Diagnostics & Repair
  • Troubleshoot, diagnose, and repair desktops, laptops, servers, and peripherals
  • Identify and replace faulty components
  • Fault Identification
  • Systematically identify hardware and software faults through diagnostic tools and manual testing
  • Provide accurate root cause analysis
  • System Imaging & Installation
  • Install and configure operating systems (Windows, macOS, Linux)
  • Use disk imaging tools to deploy standardized system setups
  • Software Troubleshooting & Updates
  • Resolve software errors and application conflicts
  • Perform routine system updates, patch management, and driver installations
  • Data Sanitization
  • Perform secure data wiping and sanitization of storage devices in compliance with organizational and regulatory standards
  • Ensure devices are free of sensitive or confidential data before reuse or disposal
  • Preventive Maintenance
  • Clean and maintain internal hardware components to ensure optimal function
  • Perform health checks to prevent failures and reduce downtime
  • Testing & Quality Control
  • Run tests to verify proper operation of repaired or reimaged systems
  • Confirm that devices meet performance and security standards before deployment
  • Inventory & Asset Management
  • Track inventory levels and update asset records
  • Maintain accurate documentation for all repairs, parts used, and equipment status
  • Documentation & Reporting
  • Log technical issues, repairs performed, and resolutions
  • Keep records up to date for audits and compliance
  • Customer Support & Communication
  • Provide clear, timely updates to users and IT support staff
  • Explain technical solutions in a user-friendly manner when needed
  • Compliance & Safety
  • Follow proper ESD (Electrostatic Discharge) and safety procedures
  • Adhere to company IT security policies and data protection guidelines

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