Therapeutic Support Manager
4 weeks ago
As a Therapeutic Support Manager, you will lead a team of support workers to provide therapeutic care to children and young people in our out-of-home care services. Your key responsibilities will include:
- Providing support, supervision, and coaching to the team of Therapeutic Youth Workers
- Managing and maintaining rosters and appropriate staffing levels
- Day-to-day coordination of the care of children and young people
- Coordinating and monitoring the implementation of documentation, plans, and reviews
- Ensuring quality life story work by the Therapeutic Youth Workers
- Managing informal and formal complaints and feedback
- Ensuring mandatory internal and external reporting occurs
It is a requirement to complete at least two rostered shifts per week. These hours will be negotiated with the Service Specialist (Senior Manager) and form part of the ongoing roster.
About YouTo be successful in this role, you will need:
- Relevant management experience of children and young people in out-of-home care who have a disability and/or complex care needs due to trauma-based backgrounds
- Experience managing staff who regularly face crisis situations in the course of their work
- Knowledge and experience to work within the relevant legislation, Out of Home Care Standards, policies, and procedures
- Capacity to apply culturally appropriate practices with Aboriginal and culturally and linguistically diverse communities
- Excellent oral and written communication and demonstrated administration skills and computer literacy
- Ability to work collaboratively as a member of multidisciplinary teams
- Current Drivers' License
- Willingness to work outside of business hours
- Current Working with Children Check
- Vaccinated against Covid-19
Lifestyle Solutions provides a range of benefits to our employees, including:
- Salary packaging options including up to $16 K p/a salary sacrifice
- Crisis and incident support from national 24/7 Incident Response team
- Opportunities for career advancement
We are committed to providing a supportive and inclusive work environment that values diversity and promotes equal opportunities for all employees. If you are passionate about making a difference in the lives of children and young people, we encourage you to apply for this exciting opportunity.
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