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Emergency Response Specialist

2 months ago


Frankston, Australia Peninsula Health Full time
Job Title: Emergency Response Operator

At Peninsula Health, we are seeking a skilled and compassionate Emergency Response Operator to join our team. As an Emergency Response Operator, you will play a critical role in responding to medical emergencies, contacting clients for welfare checks, dispatching emergency services, maintaining client records, and ensuring the functionality of MePACS alarms and emergency pendants.

About the Role

This is a challenging and rewarding role that requires flexibility, strong communication skills, and a commitment to delivering exceptional care. As an Emergency Response Operator, you will work closely with a strong and collaborative team to provide support to over 47,000 seniors, people living with disability, and lone workers in the community.

Key Responsibilities
  • Respond to medical emergencies and contact clients for welfare checks
  • Dispatch emergency services and maintain client records
  • Ensure the functionality of MePACS alarms and emergency pendants
  • Work collaboratively with the team to provide support to clients
Requirements
  • Flexible worker with ability to work all shifts, including days, afternoons, and nights on a 24-hour rotating roster
  • Level 1 First Aid Certificate required
  • Proficient in computer systems and touch typing abilities
  • Fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy
What We Offer

As an Emergency Response Operator at Peninsula Health, you will have the opportunity to make a real difference in the lives of our clients. You will also have access to a range of benefits, including paid penalty rates for PM and up to 6 weeks of annual leave to recharge. We are committed to providing a safe and supportive workplace for our employees and volunteers.

At Peninsula Health, we value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees and volunteers. We encourage applications from individuals from all cultural backgrounds, including Aboriginal and Torres Strait Islander people, and people living with disability.