Customer Service Representative

4 weeks ago

Capital Hill, Australia Programmed Full time
About The Opportunity

A fantastic entry-level opportunity has arisen for a Customer Service Consultant to join our dynamic and friendly team based in Fyshwick. This is an ideal opportunity for a first full-time role or anyone returning to the workforce.

This role is accountable for liaising with internal and external customers to organise and accurately process client requests, whilst providing exceptional customer service in a timely manner. You will take ownership of all calls from start to finish with the support of other departments within the business as needed.

Key Responsibilities
  • Liaise with internal and external customers to organise and process client requests
  • Provide exceptional customer service in a timely manner
  • Take ownership of all calls from start to finish
  • Work collaboratively with other departments within the business
About You

To be successful in this role, you will have a passion for customer service and excellent organisation skills. You will also demonstrate and possess the following:

  • Exceptional communication skills, both verbal and written
  • Strong organisational skills and attention to detail
  • Strong ability to multitask
  • Proficiency in Microsoft office suite
  • Positive and enthusiastic attitude
  • Strong commitment to the safety of yourself and others
  • Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality
About Us

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries. Working with Programmed Facility Management means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do. We strive for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

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