Fitness Career Opportunity for Customer Service Professionals
2 weeks ago
Goodlife Health Clubs is a leading fitness organisation in Australia, operating over 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to inspire people to achieve great things by providing improved health, well-being, and a sense of accomplishment to our members.
We currently have an exciting opportunity for a motivated and customer-focused individual to join our team as a Member Support Consultant. In this role, you will play a vital part in building and maintaining a thriving membership base by providing exceptional customer service and inspiring others to live the Goodlife.
Job SummaryWe are seeking a highly skilled and enthusiastic individual who is passionate about delivering outstanding customer experiences. As a Member Support Consultant, you will be responsible for:
- Providing proactive sales support to drive membership growth and retention
- Building rapport with members to understand their needs and preferences
- Delivering exceptional customer service through phone calls, emails, and in-person interactions
- Generating leads and converting them into sales opportunities
- Maintaining accurate records and reporting on sales performance
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues. You will also need to be highly organized, with a strong focus on achieving sales targets and delivering results.
We offer a competitive remuneration package, including a base salary, superannuation, and uncapped commission. Additionally, you will receive a complimentary all-access Goodlife membership, anniversary leave days, and recognition for service awards.
Estimated Salary: AU$60,000 - AU$80,000 per annumWhat We OfferAt Goodlife Health Clubs, we pride ourselves on empowering our team members to be their authentic selves at work. We welcome applications from diverse backgrounds and encourage individuals with a passion for customer service to apply for this exciting opportunity.
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