Leading Logistics Operations
1 day ago
Administrative Assistant role at our logistics business.
Join a dynamic team and take on a vital part in ensuring smooth day-to-day operations with a strong focus on customer service, accuracy, and efficiency. This role plays a key part in providing timely, accurate, and professional support to both internal and external customers.
Key Responsibilities:- Answer and direct incoming phone calls promptly.
- Respond to customer service emails and Salesforce enquiries efficiently.
- Assist customers with depot collections, drop-offs, repacks, and damages effectively.
- Investigate freight escalations and manage unidentified freight thoroughly.
- Complete daily data entry tasks accurately.
- Scan finance copies and close driver manifests as required.
- Conduct internal audits and complete general administrative tasks proactively.
- Previous experience in administration, clerical support, or customer service (transport/logistics preferred).
- Strong communication skills – written and verbal.
- Good computer skills and confidence using internal systems.
- A friendly, helpful attitude and a willingness to go the extra mile.
- High attention to detail and the ability to multitask under pressure.
- Monday to Friday daytime hours – enjoy your evenings and weekends.
- Supportive team environment.
- On-the-job training provided with opportunities to grow.
- We value safety, service, and career development.
- Apply now to be a part of our team and help keep Australia moving.
About Our Business
Our company is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We strive towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
What We Offer
Competitive salary above industry standards.
Upskilling, training, mentoring, and more to support your career development journey.
Fun and practical employee perks and discounts.
Inclusive parental leave policy that supports all parents & carers.
Our Recruitment Process
Applying for a job starts with an online application form, followed by a virtual or in-person interview. The last step is undergoing pre-employment checks.
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