Service Advisor

5 days ago


Lismore, Australia AUTOrecruit Full time

About the Role

We are seeking an experienced Service Advisor to join our team in Byron Bay. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers, and working closely with our team to deliver a high level of service.

Key Responsibilities

  • Attending to customers face-to-face and over the phone
  • Creating quotes and invoices
  • Communicating with your team
  • Liaising with all staff on current and upcoming jobs in the workshop
  • Building and maintaining positive relationships with customers
  • Handling and processing payments
  • Maintaining customer records

Requirements

  • 2 or more years' experience as a Service Advisor or be a skilled mechanic looking to get off the tools
  • Excellent communication skills, both written and verbal
  • Good time management and problem-solving skills
  • Ability to work in a team environment, but also unsupervised
  • Computer Literate
  • Full Australian working rights

About Us

We are a reputable company that offers full training and support. We are committed to delivering a high level of customer service and are looking for someone who shares our values.



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