Service Advisor
5 days ago
About the Role
We are seeking an experienced Service Advisor to join our team in Byron Bay. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers, and working closely with our team to deliver a high level of service.
Key Responsibilities
- Attending to customers face-to-face and over the phone
- Creating quotes and invoices
- Communicating with your team
- Liaising with all staff on current and upcoming jobs in the workshop
- Building and maintaining positive relationships with customers
- Handling and processing payments
- Maintaining customer records
Requirements
- 2 or more years' experience as a Service Advisor or be a skilled mechanic looking to get off the tools
- Excellent communication skills, both written and verbal
- Good time management and problem-solving skills
- Ability to work in a team environment, but also unsupervised
- Computer Literate
- Full Australian working rights
About Us
We are a reputable company that offers full training and support. We are committed to delivering a high level of customer service and are looking for someone who shares our values.
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