Access Control and Systems Specialist

7 days ago

Sydney, New South Wales, Australia beBeeProduct Full time $80,000 - $125,000
Job Overview

We seek a Product Specialist to drive the growth of our Access Control, Intercom, and Intrusion systems in Australia.

The successful candidate will collaborate with cross-functional teams to develop localized product solutions that meet customer needs.

This role requires strong organizational and communication skills, as well as excellent problem-solving abilities.

Responsibilities

  • Manage the end-to-end lifecycle of our Access Control, Intercom, and Intrusion products.
  • Develop local market strategies and product roadmaps aligned with HQ goals.
  • Drive new product introductions, monitor performance, and manage phase-out transitions.
  • Collect and analyze client feedback to inform product refinement and localization efforts.
  • Collaborate with sales and technical teams to provide presales support, including solution design, feature explanation, and proposal assistance.
  • Assist in customer meetings, technical discussions, and proof-of-concept engagements.
  • Support tender responses and technical documentation preparation.
  • Develop localized marketing materials and product documentation.
  • Organize product launches, webinars, and promotional events to increase market visibility.
  • Deliver product training to internal teams and partners to strengthen product understanding and sales capability.
  • Coordinate with HQ R&D, marketing, and supply chain teams to align on product delivery and improvement plans.
  • Gather feedback from local sales and technical teams for product enhancement and future planning.
  • Analyze product performance and business data to identify issues and optimization opportunities.
  • Assist in setting product-related goals, pricing strategies, and business forecasts.
  • Drive the adoption of intelligent access and intercom technologies, aiming to make our non-video products mainstream in Australia within 3 years.

Requirements

  • Bachelor's degree or above in Engineering, Electronics, Telecommunications, or related fields.
  • At least 3 years of experience in product management, presales, technical support, or marketing in the security or tech industry.
  • Solid understanding of Access Control, Intercom, or Intrusion systems is preferred.
  • Strong learning ability and desire to grow into a subject matter expert in non-video product lines.
  • Excellent organizational, communication, and problem-solving skills.
  • Fluent in both English and Mandarin (written and spoken).
  • Willingness to travel domestically and occasionally overseas.

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