IT Support Specialist Lead
7 days ago
Ventia Pty Limited is a leading infrastructure services company operating across Australia and New Zealand.
We pride ourselves on working smart, safely, and sustainably, harnessing the latest technologies and brightest minds.
Our clients are the owners and operators of assets critical to our local communities.
Job DescriptionThis permanent full-time position is based at our North Plympton office, requiring onsite presence five days a week to directly support staff.
The successful candidate will be the face of Digital Services at our sites, ensuring a simplified customer-centric experience for staff.
Main Responsibilities:
- Provide technical support and assistance to staff with technology-related issues.
- Collaborate with cross-functional teams to implement and maintain EUC & Digital Workplace solutions.
- Ensure CIS hardening of endpoint devices and provide AV concierge support for meeting rooms and digital signage.
- Drive continuous improvement of EUC & Digital Workplace services.
- Manage hardware assets and ensure adequate stock controls are in place.
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