Administrative Support Specialist
6 days ago
We are Arthur J. Gallagher & Co., a leading provider of insurance brokerage, risk management, and employee benefits services. Our company values collaboration, innovation, and excellence in everything we do.
About the Role
We are seeking a highly skilled Administrative Support Specialist to join our team. As an integral part of our organization, you will be responsible for providing proactive administrative support to internal stakeholders, ensuring performance targets are met through the delivery of high-quality administrative functions.
Key Responsibilities
Your key responsibilities as an Administrative Support Specialist will include:
- Providing exceptional customer service to all stakeholders;
- Accurate data entry and maintenance of records;
- Team calendar management and scheduling appointments;
- Booking referrals with service providers and coordinating logistics;
- Utilizing templates to draft and issue letters to external stakeholders;
- Requesting and following up on information from external stakeholders as required;
- Maintaining up-to-date filing systems and ensuring accurate and regular data entry;
- Uploading relevant data and information into our systems in a timely manner;
- In line with RTWSA CARE Principles, delivering a tailored customer-centric service with empathy, respect, and a focus on continuous improvement;
Requirements
To be successful in this role, you will need:
- Recent work experience within a customer service-based role;
- Strong administration skills and attention to detail;
- Excellent communication and interpersonal skills as well as a team player attitude;
- Exceptional time management and organizational skills;
- Experience working within a dynamic fast-paced environment.
Benefits
We offer a range of benefits to our employees, including:
- A competitive salary and bonuses;
- A comprehensive benefits package, including health insurance and retirement savings plan;
- Ongoing training and development opportunities;
- A flexible and hybrid work arrangement; and
- Access to our Employee Assistance Program.
We value diversity and inclusion at Arthur J. Gallagher & Co. and are committed to creating a workplace that is respectful and inclusive for all employees. We encourage applications from individuals who share our values and are passionate about delivering exceptional results.
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