Regional Business Services Director

17 hours ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000
Service Leadership Role

This key leadership position focuses on driving regional service operations, fostering customer relationships, and expanding the service business.

Delivering exceptional customer experiences, maintaining high service standards, and prioritizing tasks are critical responsibilities.

Key Responsibilities:
  • Team Development: Lead, motivate, recruit, develop, and guide service professionals within their region.
  • Field Service Delivery: Oversee end-to-end field service operations, including customer communication, issue management, and resource allocation for repairs, maintenance, and installations.
  • Customer Engagement: Foster positive customer relationships, address concerns promptly, and facilitate meetings to drive continuous process improvement.
Essential Requirements:
  • Strong leadership skills and ability to build a high-performing team.
  • Excellent customer service and communication skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.

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