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Client Relations Specialist
2 months ago
people2people has teamed up with a renowned leader in the electronic and home appliance industry, consistently prioritizing innovation.
Position Overview
In this role, reporting directly to the Network Operations Manager, your main objective will be to enhance the Service Network by ensuring customer satisfaction. Your responsibilities will include:
Delivering administrative assistanceOverseeing and updating service ordersTracking service order progressMaintaining accurate system dataManaging orders effectivelyAssisting with the implementation of new systems and functionsCollaborating with Service Managers and Service CentresMonitoring compliance with company protocols and proceduresGenerating ad hoc reports and case studies to pinpoint areas for enhancementSelection Criteria
