Digital Operations Specialist
7 days ago
Job Summary
We are seeking a skilled Digital Operations Specialist to join our team at Foot Locker. The ideal candidate will have experience in ecommerce and omni-channel retail support, with a strong focus on technological diversity and business acumen.
- Key Responsibilities
- Monitor performance of both on-premises and cloud systems using a variety of dashboards and tools. Partner with engineering teams to continually evolve the monitoring platform.
- Triage, quantify, and prioritize production issues to ensure timely resolution and minimal business impact.
- Perform advanced diagnostics and troubleshooting of issues affecting back-end and front-end services.
- Provide real-time support for development, test, and production systems in a 24x7 environment.
Requirements
- Bachelor's degree in Computer Science or related field.
- 4 or more years of related IT experience.
- 2 years or more of retail business knowledge.
- 2 or more years of experience supporting multi-stack ecommerce platforms.
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