
Fitness Community Builder
1 week ago
We are seeking a dynamic and results-driven Club Operations Manager to oversee the day-to-day operations of our gym. As a key member of our team, you will be responsible for driving sales, improving member retention, and creating a positive experience for all members.
The ideal candidate will have a proven track record in gym management or a similar leadership role, with a strong understanding of sales techniques and member retention strategies. They will also possess excellent communication and leadership skills, with the ability to motivate and inspire their team.
In addition to their technical skills, the successful candidate will be self-driven, confident, and able to work independently to drive results. They will also be committed to creating a standout facility in a competitive fitness world, focused on cleanliness, guest/member experience, and building a strong community.
Responsibilities:
- Drive sales and revenue growth through proactive member acquisition strategies and lead management.
- Implement retention strategies that create a positive member experience and help to retain and nurture relationships with current members.
- Oversee the club's appearance, ensuring it is always clean, organised, and visually appealing.
- Build relationships with local businesses, influencers, and fitness professionals to foster partnerships and strengthen ties with the community.
- Manage the clubs social media presence, creating engaging content to attract new members and keep current members engaged.
- Lead and manage a team of casual staff, providing guidance, training, and performance feedback to maintain a high-performing team.
- Organise and oversee fitness events, workshops, and promotions to engage members and the local community.
Requirements:
- A deep passion for the fitness industry and a genuine desire to help others lead healthier lives.
- Proven experience in gym management or a similar leadership role.
- Strong understanding of sales techniques and member retention strategies.
- Creativity and willingness to think outside the box to create unique experiences for gym members.
- A forward-thinking mindset to turn a gym into a true community of health and wellness.
- Self-driven with the ability to work independently and take initiative to drive results.
- Confidence in leading a team, making decisions, and networking with stakeholders.
- Excellent organisational and multitasking skills.
- Outstanding communication skills, with the ability to engage and inspire a team.
- Experience with social media management and content creation.
- Knowledge of financial management and budget handling.
- Savvy with new promotions and networking skills to build relationships with local businesses, supplement suppliers, and other key stakeholders to arrange community events and boost both membership and sales.
Perks and Benefits:
- Access to 200+ locations to train and continue your personal fitness journey across a wide range of gyms.
- Work alongside some amazing, like-minded owners and team members who value growth, positivity, and creating high-energy environments.
- Work-life balance is a high priority, enjoy flexibility and the freedom to maintain a healthy balance between your career and personal life.
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