Sales and Customer Service Lead

1 week ago


Inner West Council, Australia beBee Careers Full time
Customer Support Manager

A full-time role in a supportive environment, leading sales and resident admissions.

This position involves managing customer enquiries, conducting site tours, and implementing sales programs to improve uptake of additional services.

You will be responsible for monitoring service standards and customer feedback, as well as reception and other administration duties.

The ideal candidate will have experience in hotel or property management, with strong communication and leadership skills.

About the Role
  • Lead our sales, resident admissions and admin function
  • Full time Monday to Friday role

This is an excellent opportunity for someone looking to develop their skills in sales and customer service.

Key Responsibilities
  • Manage customer enquiries and conduct site tours
  • Implement sales programs to improve uptake of additional services
  • Monitor service standards and customer feedback
  • Reception and other administration duties
About Us

We are a dedicated team committed to providing high-quality care to our residents. We offer a range of benefits, including work/life balance, flexible work hours, and opportunities for career development.

Benefits
  • Work/life balance with flexible work hours
  • Dedicated mentoring & internal/external career development programs
  • Sponsored study & training along with Scholarship opportunities
  • Paid parental leave: 5 weeks for primary carer & 4 weeks for non-primary carer
  • Employee Referral Program – earn up to $5,000 in incentives

Please note that all applicants must be willing to complete a pre-employment medical and police clearance.



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