Resort Operations Manager

7 days ago


Shire of Wellington, Australia Travel + Leisure Co. Full time

We are seeking a dynamic and motivated Front Office Manager to join our Golden Beach team. This position is responsible for ensuring the efficient day-to-day operation of the resort.

Key Responsibilities
  1. Motivate and inspire the front office team
  2. Direct and promote a good working relationship between the various resort departments, encouraging teamwork
  3. Lead the recruitment, hiring, and training of all staff to assure adequate staffing levels at all times
  4. Assist the Resort Manager with the planning, implementing, and monitoring of policy and procedure

Requirements:

  • Proven management abilities
  • Availability and flexibility to meet with clients to ensure the highest standards are met and maintained within reason
  • Demonstrated experience in motivating, inspiring, training, coaching, and disciplining employees
  • Excellent communication skills (both written and verbal)
  • Proven ability to recognize and solve problems in the workplace
  • Ability to multitask and work productively in a fast-paced, changing environment
  • Experience in Resort Hospitality Management

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