Experienced Cellar Door Professional Wanted

2 weeks ago

Adelaide, South Australia beBeeManager Full time $85,000 - $110,000
Job Opportunity

We are seeking a highly skilled and experienced individual to join our team as a Cellar Door Manager. The successful candidate will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

Key Responsibilities
  • Demonstrate and share passion and knowledge of wine to craft memorable customer experiences;
  • Actively drive sales of wine products in line with monthly and annual targets;
  • Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level;
  • Create long term forecasts and manage stocks of back vintage wines available for sale;
  • Participate in technical tastings representing a broad consumer perspective;
  • Promote and sell Wine Club memberships;
  • Develop and extend initiatives for sales direct to consumers;
  • Handle and develop the customer and cellar door visitor databases;
  • Manage and record all stock movements;
  • Support tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings;
  • Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks;
Requirements
  • Wine Knowledge, and WSET level 2 or higher;
  • Office Administration Skills;
  • Extensive knowledge of the wine industry;
  • Team management experience (including identify and hiring of talent);
  • Strong customer focus, communication and leadership skills;
  • Excellent communication skills and a drive for results;
  • Availability to work weekends and public holidays.
What You Will Get
  • Discounts on all drinks products;
  • F&B discounts at our cellar door;
  • Training and development - we pride ourselves in helping you realise your potential and give you the opportunity to be innovative;
  • Everyday Rewards Card which gives you access to exclusive employee discounts across brands as well as discounts at our venues.

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