
Senior Solutions Expert
3 days ago
We are seeking a seasoned solution expert to support our Commercial sales team by understanding complex customer business challenges and translating them into innovative solutions leveraging our Intelligent Agreement Management platform.
Main Responsibilities:- Serve as the technical lead on key accounts in partnership with Sales across the Commercial segment
- Maintain strong partnerships with Sales, Professional Services, Customer Success Managers, Marketing, Product and other stakeholders to maximise impact across customer engagements
- Conduct deep technology discovery with executive-level stakeholder groups across various customer industry landscapes
- Inform Sales account planning with strategic technical insights to influence customer strategy and execution approach
- Map customer challenges and opportunities through value messaging assets to Customer impact and proposed solution design
- Establish confidence in recommendations via product expertise, custom product demonstrations, technical discussions, whiteboarding, workshops, RFP/RFI responses and product roadmap sessions
- Articulate recommendations with influential communicative techniques and tools
- Deliver trusted, long-term high ROI solutions
- Partner with sales to deliver on revenue plan and retention goals
- Exhibit proficiency of our Intelligent Agreement Management platform, including all current and future components of the agreement process
- Champion us as the most trusted, secure and effective partner for each customer's Agreement processes
- 5+ years of prior experience within a pre-sales role selling SaaS solutions and concepts
- BS/BA degree or equivalent in relevant work experience
- Proficient in delivering software demonstrations, presentations and workshops in person and virtually
- Experience with technical business documentation like solution designs, workflow diagrams, proposals, SOWs, RFPs and RFIs
- Proven experience working with employees at all levels of an organisation, especially C-suite
- Demonstrated experience and success selling to customers across regulated industries
- Familiarity with enterprise-class software systems like ERP, CRM and ECM systems
- Familiarity with system integration methods such as web services, REST APIs SOAP APIs, Integration Patterns and software development methodologies
- Experience articulating the value of AI in context of technology solutions, with a focus on defining ROI
- Familiarity with concepts related to Agreement creation, commitment and management
- Strong verbal and written communication skills
This is an individual contributor role reporting to the Manager – Solution Consulting. The ideal candidate will have a background in a strategic sales environment and demonstrated success positioning enterprise-wide solutions.
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Senior IT Solutions Expert
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Senior Solutions Architect
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Senior Cloud Solutions Expert
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Business Solutions Expert
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