Fire Alarm Compliance Officer

4 days ago

Brisbane, Queensland, Australia beBeeCompliance Full time $80,000 - $120,000
Fire Alarm Management Specialist

We are seeking a Fire Alarm Management Specialist to join our team. As a key member of our team, you will be responsible for monitoring compliance and technical issues, assisting stakeholders in ensuring best practice, and engaging in ongoing communication with building owners and occupiers, the fire protection industry, fire monitoring centres and state and regional Community Safety and Resilience Offices.

About this role

The Fire Alarm Management Unit provides services and advice to our customers and the broader community regarding the management and monitoring of automatic fire alarms, including unwanted alarm activations. This includes customer support, contract and financial management, technical support and invoicing. Reporting to the Manager, you will be responsible for monitoring compliance and technical issues and assisting stakeholders in ensuring best practice.

Key responsibilities
  • Research, analyse and investigate issues, faults and problems, and provide ongoing support relating to alarm compliance, legislative requirements, practical function, and best practice.
  • Maintain enhanced knowledge and skills for monitoring of alarms in ESCAD, ADT MASterMind and alarm infrastructure to support the provision of alarms services to our customers.
  • Provide accurate technical advice and prompt support on alarm management, system functionality and processes to support end-to-end alarm monitoring services.
  • Facilitate testing of telemetry into dispatch systems, logs service requests, and reporting for internal and external applications to ensure efficient and effective service delivery.
  • Ensure new alarm system signals are commissioned correctly and compliant with Australian industry standards, including providing a proactive service to state and regional community safety offices where prescribed fire monitoring is impacted.
What we are looking for

To determine your suitability for this role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

  • Stimulates ideas and innovation
  • Makes insightful decisions
  • Results
  • Builds enduring relationships
  • Drives accountability and outcomes
  • Fosters healthy and inclusive workplaces
  • Demonstrates sound governance
Shared values

Once you join us we will want you to exemplify the shared values of: Respect, Integrity, Trust, Courage, Loyalty.

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