Community Care Services Coordinator

3 days ago

Katherine, Northern Territory, Australia beBeeAdministrative Full time $84,456 - $114,355
Community Care Support Officer

Job Description:

We are seeking a highly skilled and experienced Community Care Support Officer to join our team in the South Zone. As a key member of our Community Care team, you will provide vital administrative and data support across all community services programs within the South Zone.

Responsibilities:

  • Provide comprehensive office support to staff working across NATSIFAC, Home Care Program, Commonwealth Home Support Program, and the National Disability Insurance Scheme.
  • Ensure efficient, professional, and timely completion of tasks across all Southern zone community care sites.
  • Prepare a range of documents including letters, memos, case notes, training materials, and reports; manage photocopying, collation, and binding as needed.
  • Maintain essential registers such as Chemical, PPE, Visitor Sign-in/out, and manage supplier lists for ordering client consumables and equipment.
  • Record and distribute Community Service Staff Meeting minutes; provide weekly updates to the Community Care Zone Manager – South.
  • Coordinate weekly Microsoft Teams meetings with community services team leaders to address vehicle, asset, IT, and service delivery needs.
  • Travel regularly to remote communities to provide on-site support, ensuring staff are equipped to work in challenging conditions.
  • Maintain accurate client profiles in Etools, ensuring data, files, reports, and pricing are consistently reviewed and updated.
  • Assist Team Leaders in completing compliant Shift Reports for the Finance & Compliance Coordinator – South Zone.

Requirements:

  • Extensive experience in administrative support, coordination, and facilitation.
  • Strong communication and negotiation skills, with a respectful and culturally sensitive approach.
  • Ability to work effectively in remote, culturally diverse environments, respecting the values and beliefs of participants and their families.
  • Flexibility and enthusiasm for undertaking varied tasks that support the wellbeing of participants and consumers.
  • Commitment to maintaining privacy and confidentiality at all times.
  • Strong interpersonal skills and professionalism in managing conflict and problem-solving.
  • Willingness and ability to travel extensively to remote communities.
  • Proven ability to plan, prioritise, and manage competing workloads.
  • Sound understanding of Work Health and Safety principles.

Benefits:

  • Remote area allowance of $1,235.56 per annum
  • Salary sacrifice options available - increase your take-home pay
  • 6 weeks of Annual Leave + 17.5% Leave Loading
  • 10 days of Personal Leave
  • Travel allowances
  • Flexible working arrangements
  • Paid training and study leave
  • Ongoing professional development opportunities

About Us:

As the successful candidate, you will have the opportunity to work in a dynamic team environment, supporting diverse programs and remote communities. You will be part of an organisation committed to leading the way in Australian Local Government by developing innovative strategies that shape a thriving, inclusive, and sustainable future for our region.

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