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Application Support Specialist
2 months ago
About the Role:
Firesoft People is seeking a highly skilled Application Support Engineer to join our team. As a key member of our IT infrastructure team, you will be responsible for the installation, maintenance, and enhancement of our current application platforms.
Key Responsibilities:
- Install, maintain, and monitor the application server platform, primarily Jboss EAP.
- Manage and support databases, including MMSQL, Oracle, and Postgres, including backup and restore tasks.
- Collaborate with the IT infrastructure team to ensure efficient operations.
- Facilitate regular feedback and consulting sessions with other offices.
- Work with both Linux and Windows environments.
- Execute system management tasks, such as patching and maintaining application platforms like JBOSS and SQL.
- Assist in the transition to cloud technology, particularly Azure, and demonstrate proficiency in Kubernetes, Microservices, and Container deployment.
- Comply with security policies and execute tasks accordingly.
- Improve and automate internal tools for application management.
- Establish and implement application management procedures.
- Execute various application management tasks.
About Our Team:
You will join a close-knit and enjoyable team, where each member brings unique expertise and focuses on areas such as security, application management, IT infrastructure, cloud operations, and DevOps. We operate in a dynamic and agile manner, fostering a collaborative and supportive work environment.
Requirements:
- Bachelor's or Master's degree in IT or equivalent certification in Application Platforms (JBOSS/MS SQL) or a solid background in this field.
- Several years of experience as a System Engineer (Systems/Applications Support).
- Proficiency in one or more of the following domains:
- Linux/Windows
- JBoss/Websphere
- Databases: Oracle/SQL Server/Postgres
- Bamboo/Jenkins
- Container technologies (open container initiative)
- Azure IaaS and Networking
- GitOps
- Strong interest in providing all-round IT support, including hardware, Linux and Windows systems, networks, and firewalls.
- Emphasis on automation, monitoring, and configuration management.
- Excellent analytical skills, proactive mindset, and a motivated team player.
- Hands-on approach and enthusiasm for tackling challenging technical tasks.
- Natural inclination towards creativity and innovation.
- Willingness to travel occasionally.