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Client Support Specialist

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Darwin, Northern Territory, Australia beBeeCustomer Full time $50,000 - $80,000
Job Description

At MedHealth, we are a purpose-built collection of industry-leading health, medical, and employment brands.

We strive to achieve the best possible health and employment outcomes for individuals and those they support. Our diverse capabilities cater to a wide range of needs.

Supporting customers by providing advice and arranging suitable appointments with specialist consultants is key to this role.

Responsibilities include:

  • Liaising with customers to plan and implement agreed services
  • Scheduling appointments
  • Maintaining busy inboxes, including queries, appointments, and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Offering information and advice to customers or prospective customers
  • Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing, and general team support
Required Skills and Qualifications

To be considered for this role, you will have:

  • Demonstrated excellent customer service skills
  • Excellent verbal, written, and interpersonal communication skills
  • A personal approach that is enthusiastic, friendly, and helpful
  • Strong prioritization skills while maintaining flexibility
  • Attention to detail is essential
  • Computer literacy, with proficiency in Microsoft Office (Word/Excel)
Benefits

MedHealth offers an exciting and fast-paced work environment where client focus, teamwork, drive, and respect are key features. We are a growing business with opportunities for talented performers.