Retail Sales Associate

2 months ago


Balwyn North, Victoria, Australia Swimart Full time

About Swimart.


With a strong presence in Australia and New Zealand, Swimart has established itself as a trusted brand in the pool and spa industry, boasting over 70 local community destinations and nearly 40 years of experience.


About the Customer Service Specialist role.


This key position involves delivering exceptional customer experiences and assisting clients with their pool and spa requirements, while generating sales and driving business growth.


Key responsibilities include:



  • Providing superior customer service and support
  • Offering expert advice on water testing, chemical solutions, and equipment
  • Managing stock and inventory levels
  • Maintaining store displays and visual merchandising standards
  • Assisting with demonstrations and sales of pool pumps, filters, chlorinators, cleaners, lights, and automation systems
  • Utilizing our CRM system to manage customer interactions and sales
  • Processing transactions and handling cash efficiently

About You


We are seeking a motivated and organized individual who is able to work effectively in a small team environment. Previous retail experience is beneficial, but our comprehensive training program will equip you with the necessary skills to excel in this role.


Key qualities we are looking for include:



  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • High level of organizational and time management skills
  • Flexibility to work varying shifts, including weekends

Swimart offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.


Please submit your application letter and resume via the 'apply' button.



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