Strategic Portfolio Lead

6 days ago

Melbourne, Victoria, Australia Suncorp Group Full time
Job Description

Suncorp Group is seeking an experienced Strategic Portfolio Lead to manage our outsource relationships and drive commercial value.

About the Role

This role requires a strong commercial mindset, excellent relationship-building skills, and the ability to lead teams effectively.

As a Strategic Portfolio Lead, you will be responsible for managing contractual relationships with key IT outsource strategic suppliers, maximizing the value and opportunities from Suncorp's investment in critical products and services.

You will ensure that strategic partners deliver high-quality services, adhere to agreed-upon standards, and drive both performance and partnership growth.

Key Responsibilities
  • Manage commercial matters with strategic partners & IT strategic suppliers, including rate/cost negotiations, disputes, and contracted deliverables
  • Resolve supplier disputes and work with business stakeholders to address supplier performance and governance issues, coordinating improvement plans when necessary
  • Track supplier performance, service levels, metrics, and performance incentive pools
  • Contribute to the strategy for strategic partners & IT strategic suppliers demand management, including forecasting demand and utilizing supplier capacity
  • Develop sourcing approaches aligned with business stakeholders' strategy, ensuring competitive tension across strategic partners
  • Act as an account manager ITO strategic partners & IT strategic suppliers, driving continuous improvement by managing performance and service improvement
Requirements
  • 5-10 years of experience working with procurement and vendor management of outsource or strategic vendors
  • Strong relationship skills and ability to develop and lead leaders
  • Proven capability in contributing to the strategic direction of a department
  • Strong stakeholder management skills
  • Vendor management, including the management of outsource service suppliers
  • A proven ability to manage across broad teams and business areas, ensuring effective delivery of multiple projects simultaneously
What We Offer
  • A range of flexible working and leave options, including paid parental leave and unlimited paid emergency response leave
  • Discounts and offers on retail favourite stores as well as insurance products
  • Give back to our communities with payroll giving, donation matching, and paid volunteer leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

We are passionate about creating a diverse, accessible, and inclusive culture where our people feel included, valued, and connected. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, please contact us for a confidential conversation.

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