Sales Consultant

7 days ago

Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $80,000 - $90,000

About Us

As a leading telecommunications company, we deliver innovative connectivity solutions for homes and businesses across Australia.

We operate in three key areas:

- Consumer Connectivity: Delivering high-speed internet tailored to residential customers' needs.

- Business Network and Security Solutions: Offering robust network solutions and cybersecurity services for businesses of all sizes.

- Wholesale Connectivity: Supporting wholesale partners with reliable network infrastructure.

Our services leverage significant investments in physical and digital infrastructure, including:

- An extensive fibre network connecting major data centres, metro areas, and regional hubs.

- Subsea cable systems providing international connectivity.

- Fixed wireless technologies ensuring coverage in hard-to-reach areas.

- Proprietary software platforms driving automation and performance optimisation.

Our Approach to Customer Success

We focus on delivering solutions combining technical excellence with empathetic service.

Leveraging our deep understanding of our products and superior customer service skills, we aim to exceed customer expectations in every interaction.

Our competitive edge lies in combining state-of-the-art infrastructure with an agile approach to delivering seamless, high-quality internet services.

The Role of the Indirect Channel Sales Team

The Home Broadband team serves as the front line of our retail connectivity brand.

This team is the driving force behind our mission, leveraging a robust contact centre to create positive customer interactions and ensure reliability and availability of our services.

Key Responsibilities

- Equipping our people with skills and knowledge to excel in a dynamic environment.

- Cutting-edge products and innovating workflows and systems to enhance efficiency and responsiveness.

- Industry-leading customer service: setting benchmarks for customer satisfaction by delivering seamless support at every interaction.

We foster a culture that supports employee growth and development, encouraging innovation and teamwork. Join us in shaping the future of telecommunications.

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