Customer Support Operations Manager

2 weeks ago


Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $90,000
Role Summary

We are seeking a skilled Customer Support Operations Manager to join our team. As a key member of the support organization, you will be responsible for ensuring seamless customer interactions and delivering exceptional support experiences.

Key Responsibilities:
  • Develop and implement effective processes to resolve customer issues in a timely manner
  • Collaborate with cross-functional teams to ensure alignment and efficient issue resolution
  • Maintain accurate records and reports to measure support performance and identify areas for improvement
Requirements:
  • 4-8 years of experience in supporting web-based enterprise applications
  • Strong logical, analytical, and problem-solving skills
  • Ability to work in a fast-paced, ever-changing environment
What We Offer:
  • A competitive compensation package that recognizes your value to our organization
  • A comprehensive benefits program that supports your well-being
  • Opportunities to grow and develop your career with our dynamic company
Success Factors:
  • Excellent communication and interpersonal skills
  • Ability to adapt to changing priorities and deadlines
  • Demonstrated expertise in process improvement and change management


  • Brisbane, Queensland, Australia StratifyIQ Full time US$90,000 - US$120,000 per year

    Customer Support Operations ManagerLead with impact. Drive results. Grow with us.Are you a hands-on, proactive leader who thrives in fast-paced, client-focused environments? At StratifyIQ, we're expanding our global customer operations team and we're looking for someone ready to make an immediate difference.As our Customer Support Operations Manager, you'll...


  • Brisbane, Queensland, Australia Stratifyiq Full time

    **Customer Support Operations Manager**:Lead with impact. Drive results. Grow with us.Are you a hands-on, proactive leader who thrives in fast-paced, client-focused environments? At StratifyIQ, we're expanding our global customer operations team and we're looking for someone ready to make an immediate difference.As our Customer Support Operations Manager,...


  • Brisbane, Queensland, Australia Signature Care Operations Full time

    An exciting opportunity has arisen for an experienced and passionate GM of Operations for Qld and NSW to shape the service delivery of Signature Care into the future during a period of significant change in the aged care sector and national growth in our business.Reporting to the CEO, the General Manager of Operations is a high level strategic leadership...


  • Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    Your new company Our client is a dynamic and fast-growing organisation located in South Brisbane. Specialising in supplier information and risk management, they support major buying organisations across various sectors. With a strong commitment to service excellence and innovation, they offer a collaborative and forward-thinking environment where every...


  • Brisbane, Queensland, Australia Rpmglobal Holdings Limited Full time

    **About the Role**RPMGlobal is seeking a Customer Operations Manager/Technical Operations Manager to lead our global Customer Operations team and support our expanding global client base. As well as team and project management, the manager is also required to provide technical oversight to ensure that all activities are delivered on time, on budget, and...


  • Brisbane, Queensland, Australia Ikea Full time

    OverviewAt IKEA, our vision is to create a better everyday life for the many people.We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...


  • Brisbane, Queensland, Australia Southern Cross Support Services Full time

    Take charge in shaping the customer journey- Drive innovation and sustainable growth- Collaborate with forward-thinking team**Are you ready to lead the way in customer success?****Do you thrive on building strong relationships and driving meaningful change?****Are you passionate about improving the lives of clients while supporting a dynamic team?**If this...


  • Brisbane, Queensland, Australia Ikea Full time

    OverviewAt IKEA, our vision is to create a better everyday life for the many people.We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...


  • Brisbane, Queensland, Australia IKEA Full time

    OverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...


  • Brisbane, Queensland, Australia IKEA Full time

    OverviewAt IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across...