Logistics Operations Lead

1 week ago

Sydney, New South Wales, Australia beBeeFleet Full time $80,000 - $120,000

At Smartways, we are in the healthcare logistics business. We specialise in time-critical operations across Australasia.

We are looking for a Fleet Manager to lead our driver network. The successful candidate will ensure drivers have the support, guidance and resources they need to deliver excellence.

The role of Fleet Manager is vital in upholding the highest safety and regulatory standards while delivering exceptional service for the healthcare industry.

Key Responsibilities
  • Coordinate and support our contract driver network to ensure exceptional performance and professionalism
  • Develop efficient driver rosters and scheduling to optimise service delivery
  • Ensure full compliance with safety regulations, company policies and industry standards
  • Manage invoice queries and payment-related issues with prompt resolution
  • Conduct driver quarterly performance reviews to provide constructive feedback and clear expectations
  • Foster positive relationships that promote driver engagement, wellbeing and retention
  • Monitor fleet performance metrics and prepare operational reports for management
  • Implement fair consequence management processes when performance issues arise
Requirements
  • 2-5 years' experience in contractor fleet management, logistics or transport operations
  • Strong knowledge of transport industry compliance and safety standards
  • Excellent communication skills with the ability to build trust and rapport with drivers
  • Strong organisational and problem-solving abilities with experience managing multiple priorities
  • Experience in rostering, scheduling or workforce planning
  • Proficiency with Microsoft Office suite and web-based ERP system
  • Customer-centric mindset with a focus on accountability and continuous improvement
Why This Role Matters
  • You will be responsible for ensuring critical healthcare deliveries reach patients when they need them most
  • You will work directly with drivers who understand the importance of their life-saving mission
  • You will contribute to building a culture of reliability and customer satisfaction
  • Our team operates as one cohesive unit, striving for a common goal of providing outstanding service

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