Customer Service and Sales Expert

7 days ago


Caloundra, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Consultant in Caloundra. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales expertise to our customers.

What We Offer

  • A competitive salary of approximately $55,000 per annum, plus commission opportunities.
  • The opportunity to work with a leading telecommunications company, offering a range of exciting products and services.
  • Ongoing training and development to enhance your skills and knowledge.
  • A fast-paced and dynamic work environment, where no two days are the same.

Your Key Responsibilities

  1. Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  2. Sell Telstra's range of products and services, identifying opportunities to upsell and cross-sell.
  3. Work collaboratively with the team to achieve sales targets and KPIs.
  4. Stay up-to-date with the latest products and services, using this knowledge to provide expert advice to customers.

About You

  • You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You are results-driven, with a strong focus on achieving sales targets and KPIs.
  • You are passionate about technology and staying up-to-date with the latest trends and innovations.
  • You have experience working in a customer-facing role, preferably in a retail or sales environment.

Why Join Us?

Telstra is a leading telecommunications company, offering a range of exciting products and services. As a Retail Consultant, you will have the opportunity to work with a dynamic and supportive team, while developing your skills and knowledge in a fast-paced and rewarding environment.



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