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Customer Service Associate

1 month ago


East Melbourne, Victoria, Australia Costco Wholesale Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Associate to join our Front End team at Costco Wholesale. As a key member of our team, you will be responsible for providing exceptional service to our members, handling cash transactions, and maintaining a clean and safe shopping environment.

About the Role
  • Provide excellent customer service to members, responding to their needs and resolving any issues promptly and professionally.
  • Operate a cash register accurately and efficiently, handling cash, credit card, and debit card transactions.
  • Restock shelves, process returns, and assist with inventory management as needed.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store environment.
Requirements
  • 1-2 years of retail experience, preferably in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work varied shifts, including weekends and holidays.
  • High school diploma or equivalent required.
What We Offer
  • A competitive hourly rate of $18-$22 per hour, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • A range of employee discounts and benefits.
About Us

Costco Wholesale is a membership-based warehouse club dedicated to providing high-quality products and services to our members. We offer a fast-paced and rewarding work environment, with opportunities for career growth and development.