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Retail Operations Manager

2 months ago


Gold Coast, Queensland, Australia Drakes Supermarkets Full time

Location: Queensland - Gold Coast

Career Advancement Opportunity
  • Competitive salary and performance incentives
  • Thriving and expanding organization
  • Opportunities for career progression
Drake Supermarkets stands as a prominent figure in the retail sector. As a family-owned and operated entity, we proudly hold the title of Australia's largest independently-owned supermarket chain. Our continuous growth allows us to offer exceptional career paths within our organization. The selected candidate will have the autonomy to manage the store as if it were their own enterprise, with the flexibility to customize the service and product offerings to cater to the unique preferences of the local clientele.Key ResponsibilitiesAs part of a motivated team in a competitive retail environment, candidates are expected to exhibit:
  • Extensive knowledge of grocery and fresh food retail
  • Proven experience in team leadership and management
  • Expertise in ordering and cost management
  • Strong grasp of gross profit analysis
  • Precise staff scheduling
  • Enthusiasm and a proactive, hands-on approach
  • Unwavering dedication to customer satisfaction
  • Excellent interpersonal communication skills
  • Ability to engage with both staff and management
  • Creative merchandising skills
  • Robust leadership and delegation capabilities
  • Skills in coaching, training, and managing staff performance
  • Commitment to workplace health and safety standards
Essential QualificationsTo thrive in our organization, candidates must demonstrate:
  • A genuine passion for the grocery retail sector
  • A positive and proactive attitude
  • Strong problem-solving abilities
  • Ability to lead by example
  • Skills in motivating a team
  • Effective communication with management, staff, customers, and external partners