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Duty Manager

4 weeks ago

Perth, Western Australia Marriott Full time

About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at The Ritz-Carlton Perth. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and maintaining the highest standards of quality and safety.

Key Responsibilities

  • Supporting Property Operations and Guest Relations Needs
  • Communicating with all departments to ensure seamless operations and guest satisfaction
  • Ensuring compliance with all policies, standards, and procedures
  • Managing the guest experience and providing exceptional customer service
  • Assisting with human resources activities and ensuring associates are cross-trained to support daily operations

Requirements

  • Responsible Service of Alcohol certification
  • I'm Alert Food Safety Certification
  • Experience working in customer service role preferable
  • Passion for customer service
  • Unrestricted working rights for Australia

About Marriott International

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance