Customer Service Leadership Role
5 days ago
This Customer Service Role at Crowne Plaza Melbourne is perfect for an experienced hospitality professional looking to take on a challenging leadership position and drive business growth through exceptional customer service.
Main Responsibilities:- Lead the Front Office team to deliver outstanding guest experiences and achieve business objectives;
- Develop and implement strategies to improve guest satisfaction and loyalty;
- Collaborate with other departments to ensure seamless operations and maintain high-quality service standards;
- Provide guidance and coaching to team members to enhance their skills and performance;
- A minimum of two years' experience in a similar role within the hospitality industry;
- Proven ability to motivate and develop teams to achieve exceptional results;
- Excellent communication and interpersonal skills;
- A passion for delivering outstanding customer service and driving business growth;
Crowne Plaza Melbourne is part of the IHG Hotels & Resorts family, a global hospitality company that values diversity, equity and inclusion. We strive to create an environment where everyone feels welcome and valued, and where our colleagues have the freedom to be themselves.
Our commitment to equality and inclusion means we actively seek to attract and hire individuals from diverse backgrounds and perspectives.
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Customer Service Leadership Expert
4 days ago
Melbourne, Victoria, Australia This is an IT support group Full time**About the Role**We are seeking a Senior Manager, Customer Service Operations who will lead our customer-facing teams to deliver exceptional experiences. This role requires a leader of leaders who can drive key projects and initiatives aligned with strategic priorities.The successful candidate will contribute to lasting and positive changes that shape the...
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Retail Leadership Role
2 days ago
Melbourne, Victoria, Australia Tbwa ChiatDay Inc Part timeAbout the Role:This position plays a critical role in supporting the success of our store by providing exceptional customer service, executing operational tasks, and demonstrating leadership abilities.Key Responsibilities:Customer Service: Deliver outstanding customer service experiences, foster a positive store environment, and maintain strong knowledge of...
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Technical Leadership Role
2 days ago
Melbourne, Victoria, Australia Golf Recruitment Central Full timeAbout the Role:">Golf Recruitment Central is seeking a highly experienced Technical Leadership Role - MiClub Services to lead our MiMembership support team. The successful candidate will be responsible for overseeing daily operations, managing support desk operations and rosters, improving response times, and maintaining customer satisfaction and help desk...
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Restaurant Leadership Role
3 days ago
Melbourne, Victoria, Australia TFE Hotels Group Full timeAbout the CompanyTFE Hotels Group is a hospitality company that offers a unique blend of hotel, restaurant, and events services. We're passionate about creating unforgettable experiences for our guests, and we're looking for someone to join our team as a Restaurant Leadership Role.The RoleThis is a leadership role that requires strong communication and...
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Customer Service Representative
4 days ago
Melbourne, Victoria, Australia Service Stream Full timeWe are seeking a Customer Service Representative to join our Utilities division in Melbourne.About the RoleThe successful candidate will have experience in customer service, administration or technical support roles.Key Responsibilities:Triage work orders by identifying follow-up tasks.Make phone calls to customers and building managers.Coordinate technician...
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Restaurant Leadership Role
4 days ago
Melbourne, Victoria, Australia ClearCompany Full timeJob Description SummaryWe are seeking an experienced leader to join our Food and Beverage team at ClearCompany.The successful candidate will assist in leading, mentoring, and training the Food & Beverage team.You will supervise and delegate duties, ensuring that all team members are equipped to provide exceptional customer service and high-quality food and...
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Store Leadership Role
5 days ago
Melbourne, Victoria, Australia adidas Full timeAbout the OpportunityWe are seeking a highly motivated and experienced Retail Operations Manager to join our team at Chadstone Performance Store in Vic.As an Assistant Store Manager, you will be responsible for leading from the front and inspiring success in all areas of people management and store management.You will support the Store Manager in managing,...
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Hospitality Leadership Role
4 days ago
Melbourne, Victoria, Australia Ramsay Limited Full timeJob Description">Ramsay Limited is seeking an experienced Hotel Services Manager to join our team at Beleura Private Hospital. As a key member of our leadership team, you will be responsible for managing the Catering and Cleaning department, ensuring that it operates efficiently and effectively.">Key Responsibilities">Manage the Catering and Cleaning...
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Leadership and Sales Role
5 days ago
Melbourne, Victoria, Australia Spotlight Retail Group Full timeWe're looking for a skilled Leadership and Sales Role candidate to join our team at the Spotlight Retail Group.About UsThe Spotlight Retail Group is a leading retailer in Australia and Asia, with over 135 stores across both regions. We are committed to delivering exceptional customer experiences and driving business growth through innovative sales strategies...
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Mechanical Leadership Role
4 days ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeAbout the businessSix Degrees Executive is partnering with a leading bespoke building materials manufacturing business to find a talented division leader. This organisation is committed to a growth agenda, characterised by multi-generational private ownership and a diverse customer base.About the roleThis role will oversee a key growth area within the...
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Store Leadership Role
2 days ago
Melbourne, Victoria, Australia Just Full timeRequirementsPrevious leadership experience in a fashion retail environment.Confidence in providing feedback and coaching team members.A strong passion for fashion and delivering personalized customer service.Knowledge of loss prevention and health & safety practices.Experience in visual merchandising is a plus.
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Store Leadership Role
1 day ago
Melbourne, Victoria, Australia Country Road Full timeThis role offers the perfect opportunity for an experienced retail professional to take on a leadership position and make a lasting impact on our store's success.Key Responsibilities:Drive sales growth by ensuring the achievement of all targets as set by the businessInspire and empower your team through collaborative leadership, training, and...
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Team Leadership Role
4 days ago
Melbourne, Victoria, Australia Spotlight Retail Group Full timeAre you an experienced retail leader looking for a new challenge? Do you have a proven track record of achieving sales growth and delivering exceptional customer service? If so, we want to hear from you!About the JobThis is an exciting opportunity to join our dynamic team as a Department Manager and contribute to the success of our stores.You will be...
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Engineering Leadership Role
4 days ago
Melbourne, Victoria, Australia Xero Full timeXero is seeking a highly skilled individual to fill the position of Senior Principal Engineer. As a key member of our technology senior leadership team, you will play a critical role in defining engineering excellence and driving innovation in software development.Your primary responsibilities will include using your expertise to lead initiatives that grow...
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Customer Support and Service Facilitator
4 days ago
Melbourne, Victoria, Australia Service Experts Full timeResponsibilities:\\Analyze, diagnose, and resolve customer problems in a courteous, professional, timely, and accurate manner.\Effectively communicate with customers to schedule service/maintenance/sales calls, gathering information on their current systems and needs.\Remind customers of upcoming scheduled appointments, keep them informed of any changes in...
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SRE Leadership Role
4 days ago
Melbourne, Victoria, Australia Xero Full timeSRE Leadership RoleXero is seeking an experienced SRE leader to join our Product SRE team.The successful candidate will have a proven track record of building and leading high-performing SRE teams, driving cultural transformations, and delivering operational excellence.In this role, you will develop and execute strategies to improve the reliability,...
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Leadership Role for Family Services Team
3 days ago
Melbourne, Victoria, Australia Uniting Limited Full timeAbout the OpportunityWe are seeking a passionate and skilled leader to join our Family Services team as a Team Leader. In this role, you will be responsible for leading and managing a team of up to nine employees, ensuring the development, delivery, and quality of Family Services and related programs across the Eastern region.Key Responsibilities:Lead and...
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Fashion Retail Leadership Role
4 days ago
Melbourne, Victoria, Australia Just Full timeJob Description:We are seeking an exceptional individual to join our team as an Assistant Store Manager. As a key member of our store leadership team, you will play a crucial role in driving sales growth and providing an outstanding customer experience.As Assistant Store Manager, you will be responsible for working closely with the Store Manager to maximise...
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Reception Leadership Role
1 day ago
Melbourne, Victoria, Australia 21c Museum Hotels Full timeLeadership OpportunityWe are seeking a seasoned Front Office Duty Manager to join our leadership team at 21c Museum Hotels. As a key member of our Front Office leadership team, you will be responsible for leading our Front Office team and driving exceptional guest experiences.Key Accountabilities:Lead the Front Office team to achieve exceptional guest...
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Marketing Leadership Role
4 days ago
Melbourne, Victoria, Australia BankVic Full timeThe Ideal CandidateWe are looking for someone who has at least 10+ years of experience in the marketing industry, and more recently in a leadership role. You have a strong commercial focus and extensive experience working in a highly regulated and complex business environment, preferably within financial services.Proven leadership skills and experience in...