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Construction Claims Professional

2 weeks ago


Melbourne, Victoria, Australia beBeeConstruction Full time $100,000 - $150,000
Claims Specialist Job Description

We are seeking an experienced Claims Specialist to join our team in Melbourne.


Key Responsibilities:
  • Provide proactive and strategic advice on navigating claims processes with insurers, ensuring seamless progress from notification through to closure.


  • Identify suitable policies and coverages for less complex issues, analyzing notifications against the same to provide solutions against future risks.


  • Facilitate the claims process (with less complexity) for clients, ensuring timely resolution and client satisfaction.


  • Monitor insurer responses and engage with insurers and their advisers on less complex issues to support smooth review of claims for clients.


  • Prepare communications for clients, such as letters, claims calculations and review documents to support the less complex claims process.


  • Provide data on loss statistics, key trends and cost reduction opportunities to help develop action plans to manage the client's total cost of risk.



Requirements:
  • Extensive experience across construction insurance policies/claims.


  • Proficiency with Excel, Word and Outlook.


  • Strong technical knowledge of construction claims.


  • Excellent communication and interpersonal skills.


  • Ability to proactively develop relationships and manage stakeholders with a clear customer focus.