Sales Motivated Customer Service Professional

We are seeking an experienced Sales and Customer Service professional to join our team at the Adelaide Airport. As a Sales and Customer Service Officer, you will be responsible for greeting customers, processing rental agreements, addressing customer inquiries and concerns, inspecting vehicles before and after rental periods, and achieving or exceeding sales targets.

You will maintain knowledge of current promotions, services, and products to assist with sales efforts, build strong customer relationships to encourage repeat business and referrals, detail and clean vehicles to business quality standards, and refuel and transport vehicles as needed.

• Greet customers and assist them in renting vehicles based on their preferences and needs
• Process rental agreements accurately and efficiently
• Address customer inquiries and concerns promptly and professionally
• Inspect vehicles before and after rental periods, noting any damages
• Achieve or exceed sales targets
• Maintain knowledge of current promotions, services, and products to assist with sales efforts
• Build strong customer relationships to encourage repeat business and referrals
• Detail and clean vehicles to business quality standards
• Refuel and transport vehicles as needed

This is an exciting opportunity for a sales motivated and customer-oriented individual to join our fast-paced team at the Adelaide Airport. As a Sales and Customer Service Officer, you will play a key role in providing excellent customer service and driving sales growth.

You will work closely with our team to achieve sales targets and provide a high level of customer satisfaction. If you are passionate about sales and have excellent communication skills, we want to hear from you

To be considered for this role, you will need to possess:

• Previous experience in sales, customer service, or retail
• Car rental experience is highly desirable
• Strong communication skills and ability to interact with customers
• Computer literacy skills required
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
• Valid Australian driver's license with a clean driving record
• Current and ongoing Australian work rights
• A positive can-do attitude

We offer a range of benefits to support your career and well-being, including:

• A competitive hourly rate + casual loading + generous, uncapped incentive scheme
• Opportunity to maximise your income based on your exceptional performance with our incentive program
• Ongoing training and development
• Access to same-day pay via our financial wellbeing provider
• Employee Referral Program - earn $$ when you successfully refer a candidate
• Company uniform provided
• Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more
• Access to an international brand with opportunities to work nationally and globally
• Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness
• Great culture, working with an energetic, supportive and high performing team

We are a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move by delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.

We offer a wide range of car and van rental services, relying on a fleet of over 250,000 vehicles equipped with the latest engines, including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations, and we operate the