Chief Technical Operations Officer

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministration Full time $105,000 - $115,000
System Support Specialist

This role is ideal for a highly motivated individual who is passionate about delivering exceptional technical support and customer service. As part of our dedicated team, you will be responsible for installing, supporting, and maintaining our ICT infrastructure.

  • Key Responsibilities:
  • Routine maintenance of all PCs, laptops, printers, etc.
  • Research and prepare reports on ad-hoc topics as instructed

Requirements:

  • 3 years' experience in L2 & Systems Administration
  • Demonstrated experience in supporting and administering Microsoft infrastructure (Windows AD, Windows Server, ADFS, Distributed File Services, SQL Servers, Remote Desktop Servers, System Centre services, Office 365)
  • Excellent customer service and communication skills
  • Experience in ITIL Service, Change, and Incident Management processes
  • Experience with PC hardware set-up and configuration
  • Office 365, Azure AD, Intune (would also consider SCCM), Cloud technologies (AWS or Azure), On-prem hardware (Servers, switching, routing)

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