Styling Administrator Associate

3 days ago


Melbourne, Victoria, Australia Johns Lyng Group Full time

About Us:
Novari Collective is a well-established and respected property styling and interior design brand in Sydney and Melbourne. Our expert team collaborates closely with leading real estate agents and property vendors to create tailored property styling solutions that yield successful sale campaigns.

Salary: $60,000 - $80,000 per annum based on experience

Job Description:

We are seeking a highly skilled Styling Administration Assistant to provide accurate and professional administrative support to our property styling team based in Braeside. Key responsibilities include:

  • Customer Service: Provide exceptional customer service to clients and stakeholders.
  • Administrative Support: Assist clients with quote acceptance and payment processing.
  • File Management: Organize and track job files in a timely manner to ensure seamless project execution.
  • Internal Paperwork: Ensure all internal paperwork is accurate and up-to-date to meet regulatory requirements.
  • Enquiries and Correspondence: Monitor and respond to web enquiries and voice messages promptly.
  • Reception Duties: Greet visitors to the office and maintain a welcoming environment.
  • Marketing Materials: Prepare and distribute promotional materials as requested by Senior Stylists.
  • Office Events: Organize internal office events such as birthdays, farewells, and service awards to foster teamwork and morale.
  • Office Maintenance: Ensure the office is kept tidy and clean to maintain a professional atmosphere.
  • Additional Responsibilities: Perform other duties reasonably required that align with your skills and capabilities.
  • Client Feedback: Monitor and respond to client feedback and reviews to enhance the overall customer experience.

Key Selection Criteria:

  • Administrative Experience: Minimum 1 year of experience in an administrative support role, preferably in property styling or a related field.
  • Technical Skills: Proficient in MS Office 365, including intermediate to advanced Excel skills.
  • Communication: Communicate effectively in a professional and courteous manner that meets customer needs.
  • Motivation: Highly motivated to exceed internal and external customer expectations.
  • Attention to Detail: Strong attention to detail to maintain accuracy and efficiency in administrative tasks.
  • Time Management: Able to work under time constraints and adapt to changing business needs.
  • Teamwork: Collaborate with colleagues to achieve common goals and recognize the impact of individual behavior on the team.
  • Problem-Solving: Proactively develop solutions to problems or difficulties and share ideas with others.
  • Continuous Improvement: Continuously focus on self-improvement and influence others to meet quality standards.
  • Information Sharing: Communicate key information to relevant parties in a timely and concise manner.
  • Adaptability: Support change and continuous improvement initiatives.


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