Mining Support Specialist
1 month ago
Hitachi Construction Machinery is seeking a dynamic individual to join our team as a Mining Support Specialist. This role plays a key role in supporting our major customers by ensuring the link between customer, dealer, and factory across our range of mining and construction products.
Key Responsibilities:- Oversee the assembly and commissioning of all Hitachi mining equipment scheduled for delivery onsite, ensuring timely and professional completion.
- Provide successful machine support by understanding and following basic maintenance practices in line with company standards.
- Perform troubleshooting and recommend sustainable solutions to ensure timely and satisfactory resolution of issues.
- Assist with scheduled planned maintenance and forecasting of associated parts to maintain equipment at an acceptable level.
- Maintain and manage the performance of Hitachi equipment onsite, ensuring machine availability rates are consistently acceptable.
- Manage and track Factory – Dealer – Customer communications to ensure timely and satisfactory completion of machine engineering issues.
- Proven experience in mining or related industries, with a focus on engineering maintenance leadership or technical/product support roles.
- Strong technical understanding of mechanical and electrical systems.
- Proficiency in interpreting schematics, drawings, and manuals.
- Exceptional diagnostic and problem-solving abilities.
- Competence in using company mainframe systems and Microsoft Office packages.
- Be part of a leading company in the mining industry.
- Work with a team of dedicated professionals who are passionate about what they do.
- Enjoy opportunities for professional growth and development.
- Competitive salary and benefits package.
At Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis, and genuinely value diversity at our company.
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