Mining Support Specialist

1 month ago


Brisbane, Queensland, Australia Hitachi Full time
Job Title: Mining Support Specialist

Hitachi Construction Machinery is seeking a dynamic individual to join our team as a Mining Support Specialist. This role plays a key role in supporting our major customers by ensuring the link between customer, dealer, and factory across our range of mining and construction products.

Key Responsibilities:
  • Oversee the assembly and commissioning of all Hitachi mining equipment scheduled for delivery onsite, ensuring timely and professional completion.
  • Provide successful machine support by understanding and following basic maintenance practices in line with company standards.
  • Perform troubleshooting and recommend sustainable solutions to ensure timely and satisfactory resolution of issues.
  • Assist with scheduled planned maintenance and forecasting of associated parts to maintain equipment at an acceptable level.
  • Maintain and manage the performance of Hitachi equipment onsite, ensuring machine availability rates are consistently acceptable.
  • Manage and track Factory – Dealer – Customer communications to ensure timely and satisfactory completion of machine engineering issues.
Requirements:
  • Proven experience in mining or related industries, with a focus on engineering maintenance leadership or technical/product support roles.
  • Strong technical understanding of mechanical and electrical systems.
  • Proficiency in interpreting schematics, drawings, and manuals.
  • Exceptional diagnostic and problem-solving abilities.
  • Competence in using company mainframe systems and Microsoft Office packages.
Why Choose Hitachi?
  • Be part of a leading company in the mining industry.
  • Work with a team of dedicated professionals who are passionate about what they do.
  • Enjoy opportunities for professional growth and development.
  • Competitive salary and benefits package.

At Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis, and genuinely value diversity at our company.



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