
Senior Operations Leader
4 days ago
Job Opportunity
">We are driven by our mission to support older people in living happy, connected and great lives.
">Our community is made up of customers, staff, volunteers and their families. We strive to provide exceptional support and services for older people.
">Our residential care home offers a range of services and support for older people.
">About the Role:
">You will lead our leadership team and direct reports using your management skills and experience. You will ensure onsite service delivery remains focused on wellness, lifestyle and customer satisfaction.
">You will be accountable for customer satisfaction, positive outcomes, compliance and operational performance.
">Key Requirements:
">- ">
- Tertiary qualifications in Business, Hospitality, Health, Social Science or Nursing degree">
- Advanced communication and interpersonal skills">
- Success in managing business operations and achieving financial growth">
- Leadership experience in managing customer driven industries like aged care">
- Exceptional relationship management skills leading to high levels of engagement">
- Experience in change management, quality systems and compliance">
- Capacity to implement new models of care in a complex environment">
- Understanding and commitment to resident directed care">
Benefits:
">Competitive pay and salary packaging, professional development opportunities, flexible working arrangements and more.
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