Service Technician Position

1 week ago

Sydney, New South Wales, Australia beBeeAutomotive Full time $60,000 - $88,000

Expertise in vehicle maintenance and repair is essential for a successful Service Technician to excel in this role.

Responsibilities:
  • Deliver exceptional customer service through technical advice and quotations
  • Manage phone and face-to-face interactions with customers efficiently
  • Contribute to achieving key targets and business objectives
  • Maintain accurate stock control, invoicing, ordering, and dealership systems
  • Support colleagues and foster a positive work environment

**Required Skills and Experience:**

  • Proven experience as a Service Advisor or equivalent role
  • Strong passion for the automotive industry
  • Excellent communication and multi-tasking skills
  • Effective complaints resolution handling and conflict management
  • Solid computer and system knowledge

Key Performance Indicators:

  • Customer satisfaction ratings
  • Service quality metrics
  • Efficiency and productivity levels

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