Customer Experience Ambassador

3 days ago


Brisbane, Queensland, Australia Vicinity Centres Full time
About the Role

The Guest Experience Representative is a key position within our team, responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide in-centre communication, coordination, and information services to guests
  • Ensure a high level of customer satisfaction through effective issue resolution and proactive communication
  • Work collaboratively with the team to achieve business objectives and improve customer experience
What We're Looking For

We're seeking a professional with excellent customer service skills, a customer-focused approach, and the ability to multitask and prioritize activities. You'll be passionate about providing an exceptional customer experience and have a genuine desire to bring the Vicinity brand to life.

Our Values

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration, and Excellence. We're committed to creating an inclusive work environment where everyone feels valued and respected.

Why Vicinity?

We're a dynamic and forward-thinking company that's passionate about creating meaningful places where communities connect. Our benefits program focuses on creating an awesome place to work, where our people are rewarded and recognised.



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